A popular discussion on ABC Radio recently was about poor attitudes and poor customer service in cafes and restaurants around WA. I often agree, BUT what about poor attitudes and rudeness by customers that I see all too frequently. ... As a customer, maybe if we try saying "thank you" when the food is placed before us or just thanking the chef or cooks on the way out if the food was good? Or maybe putting the newspapers back from where you got them when you are leaving, rather than 'hiding' them on your chair from o…
Last week, whilst undertaking some repairs to my house, I met a young man who owns a timber manufacturing business in Perth. His name was Yassa. He looked ‘Asian’, and was black skinned. Possibly a Muslim? Over a few days of discussions, as I constantly messed-up my DIY repair work, I learned that Yassa was actually from Ethiopia. He came to WA as a war refugee with his Mum and brother at the age of fifteen. He is now 32, runs this successful timber business, working six days a week, and has a wife and two young sons who are…
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